What are my shipping options?
Most customers enjoy free shipping* on domestic orders over $125.00. We also offer other shipping choices for expedited delivery.
| Method | Shipping Time | Order Amount | Rates | ||||
|---|---|---|---|---|---|---|---|
|
Standard Shipping |
3-4 business days |
|
|
||||
| Express Air | 1-2 business day | -no minimum- | Provided at checkout | ||||
* Within the continental U.S. Orders $125.00+ that are being shipped within US territory,
Where is my order?
VIA EMAIL:
You will receive a confirmation email plus a second email with tracking information and link to track your order in real-time.
VIA YOUR ACCOUNT:
Sign into your I See U Boutique account and select “View Order Status,” then “View Order Details.” Your tracking information will be at the bottom of the page.
When will my order be shipped?
All orders placed before 11 am Central are processed within 1-3 business days. We do not ship on weekends and/or nationally observed US holidays.
We make every attempt to get your orders out to you as quickly as possible. However, due to the high volume during peak holiday seasons and storewide sales, orders may take 2 to 4 business days for processing.
Can I cancel or change my order before it ships?
As soon as we receive your order, we start working on fulfilling it right away, so we are unable to accept changes to an order once it's been placed.
How will my package be shipped?
We use UPS and USPS for domestic Standard Shipping. Next Day and 2nd Day Air Saver orders are shipped and delivered by USPS.
To find out which carrier was used, please use the tracking information provided in your shipping email.
NOTE: Receiving items include PROCESSING AND SHIPPING TRANSIT TIME. Therefore, choosing a NEXT DAY SHIPPING service does not guarantee you will receive it the day after you place your order.
What are my shipping options if I live outside of the U.S.?
At this time we currently do not offer international shipping.
My tracking says that my order is being returned to the sender. What can I do?
If your tracking shows that your order was undeliverable and is being returned to us, we can resend your order to the same or alternative shipping address with a second shipping fee. Please email us if you need help.
My package is marked as “delivered” but I can’t find it.
Here’s what we suggest doing:
- Look for a notice of attempted delivery
- Ask your roommates or neighbors if they accepted your delivery
- Check again the end of the next day
- Contact the shipping carrier: USPS (1-800-222-1811) or UPS (1-800-742-5877)
- WE ARE NOT RESPONSIBLE FOR ORDERS LOST IN THE MAIL, INCORRECTLY SUPPLIED ADDRESSES, OR UNCLAIMED/REFUSED PACKAGES.
How can I contact you if I have more questions?
If you don't find your questions answered here, please reach out! We are happy to help. Just email us at admin@iseeuboutique.com or call us at 713-777-8790.
